Policies

Policies


Client Satisfactionthumbs-up-new-web

Referrals are the highest compliments our industry can receive.  We are fortunate to have repeat clients, and work with many families in Orange County for several years at a time.

If for any reason, you are not fully satisfied with your appointment, please email us know your concern or dissatisfaction.  We welcome comments and suggestions on how to improve upon services.


text-me---free-texting--amp--call-6423Cancellation

It is understandable that emergencies do arise, however a courtesy Call/Text (949) 766-9974 or email within a minimum 12-hour notice is required to cancel or reschedule your treatment.


Pricing & Availability

Prices are subject to change.  Same day appointments for Studio Location and Concierge massage are subject to availability and an additional $20 per Hour is charged for this request.  Hours of operation listed on Studio Location page.  Therapist may refuse service for any reason.  All massages are scheduled by appointment only, no walk-ins allowed.

For faster service and appointment availability, click on

   Online scheduling 


On-Time PolicyMasters_Alliance_Case_Studies_Allied

We uphold professional standards of arriving up to 10 min early to set up and begin your appointment on time.  Due to other client  appointments, we may not be able to give you additional time if you are not ready at your scheduled time.

If for any reason we are late starting your appointment, you will receive the full scheduled appointment time based on your time allotment.  Any time that is missed due to my lateness, and cannot be ‘made up’ that day will be added to your next appointment.


image_3Code of Ethics

CLICK HERE  to visit National Certification Board for Therapeutic Massage & Bodywork Code of Ethics followed.